Accessibility Statement

Effective Date: July 2026

At Altoona QuestPlex, we believe every family deserves the opportunity to play, train, and imagine in an inclusive and welcoming environment. We are committed to making both our website and our facility accessible to as many people as reasonably possible.

Our Commitment

We strive to provide a website that is accessible to visitors of all abilities by following recognized accessibility best practices and continuously improving the user experience.

Our goal is to make it easier for everyone—including individuals with disabilities—to access information about our attractions, programs, birthday parties, classes, camps, and services.

Website Accessibility

We work to ensure our website includes features such as:

  • Clear, consistent navigation

  • Readable fonts and appropriate color contrast

  • Alternative text for meaningful images where appropriate

  • Keyboard-accessible navigation where supported

  • Responsive design for desktop, tablet, and mobile devices

  • Plain language whenever possible

We recognize that accessibility is an ongoing process and continue to improve our website over time.

Facility Accessibility

QuestPlex is committed to creating an environment where families of all abilities feel welcome.

Our facility may include:

  • Accessible entrances

  • Accessible restrooms (provided by the shopping center)

  • Wide walkways throughout the facility

  • Seating areas for guests and caregivers

  • Family-friendly accommodations whenever reasonably possible

Because many of our attractions involve physical activity, certain attractions may have participation requirements designed to promote guest safety.

Inclusive Programming

One of QuestPlex's core values is inclusion.

We are committed to developing programs that provide opportunities for children of varying abilities to participate, including adaptive programming and sensory-friendly experiences when available.

As our programs continue to grow, we will seek opportunities to expand accessible recreation for our community.

Need Assistance?

If you experience difficulty using our website or require accommodations before visiting QuestPlex, we encourage you to contact us. We will make reasonable efforts to provide information or assistance in an accessible format whenever possible.

Email: hello@altoonaquestplex.com

Phone: (515) 423-7203

Feedback

We welcome feedback regarding the accessibility of our website and facility.

If you encounter an accessibility barrier or have suggestions for improvement, please contact us. Your feedback helps us continue creating a welcoming experience for all guests.

Continuous Improvement

Accessibility is an ongoing priority at Altoona QuestPlex. As technology evolves and accessibility standards continue to improve, we will periodically review and update our website and practices to better serve all members of our community.

© 2026 Altoona QuestPlex. All rights reserved.